Saturday, August 1, 2009

SK-II Counter @ Pavilion

HI ALL,

I think SK-II Counter @ Pavilion Parkson is to be avoided AT ALL COST!
The girls are plain RUDE & not knowing WTF are they actually selling.

First of all, I was there to redeem the free gift after doing the
online survey.
The girls were there chit chatting while I approached them.
This is what they told me :
NO MORE STOCK HERE WOR ... GO TRY @ MID VALLEY METRO LAH! & CONTINUE CHATTING AMONG THEMSELVES & GIVE ME ONE "GO AWAY, CHEAPO! LOOK"

I didnt even bother talking to them anymore and made a beeline to Estee's Counter and talk the SA there. I was so pissed off that I even said this very loudly, GO TELL THE GIRLS @ SK-II HOW MUCH I SPENT HERE @ ESTEE LAUDER EVERY MONTH!

Anyway, I am still very interested to try the "Miracle Water" and I cant be sabotaging my skin just bcoz of some stuck up SA.
So I've decided to buy mine @ KLCC Parkson instead coz the girls @ PAVI just dont deserve the commissions.

THEIR DEMONSTRATION OF HOW TO USE SK-II RANGE IS JUST PLAIN BAD AS WELL. THEY NEED MORE TRAINING, BOTH CUSTOMER SERVICE & SELLING SKILL, THAT IS!
(fyi, my friend bought a trial set there today, that is why I know their skills are just plain bad)

11 comments:

Jessying said...

Ya I been to KLCC Isetan counter also been treated like that , subsequently went to Pavillion SK-II counter also been treated like that, very tulan.. give us those look as if we cant afford because we are young?? is not we cant afford, is we bo-song so refuse to buy...


Prob is we don't even get to try how to buy right ?? we appreciate and enjoy good customer service !

p/s: did u have the sample from klcc parkson then?

Benny said...

what a shame. Sometimes, I wonder why these (small number of) unprofessional sales assistants have the illusion that they OWN the brand or something...

mIZz *.* aYNa said...

bryan, so sad la i go klcc to redeem the free sample but the SA also with a very rude attitude tell me it's finish already... geram je!!! =_=

BRYAN said...

Jess : Hvnt been to KLCC yet but if they gv me F*ck face i will not buy and give them a good one too .. update u soon yea :)
(fyi, my sis is getting hers @ isetan klcc)

Ayna : Dun bother la .. go and try with other counters and if they still give us F*CK face then forget it la its their lost anyway ..

Benny : YEA i think they need a f*cking good wake up call and realise that we're their CUSTOMERS and without us they will have no job. DULAN BETUL!

Miu said...

I heard from Jess there's already no samples so I expected the same treatment from the Isetan SK2, didn't bother to go and ask.

I agree with Benny, and I don't think it's small amount of USA (unprofessional sales assistant) but I think out of 5 there is 3 U.S.A around in Malaysia.

We haven't talked about the 2 faced SAs too! those who treat u nice infront of your face, while behind u, they gossip to their colleagues/other counter sas about customers!

same goes to the high n mighty companies who trains them. Where u think they learn to treat customers like second hand cows who they can just milk off?

WAKE UP PEOPLE! the buyin power is US not U. DEAL WITH IT N GIVE US BETTER SERVICES

BRYAN said...

YEA miu .. I dun bother to ask for it anymore too ..
I am just hoping that the SA @ Isetan is better so at least I could just buy it already.

I like the USA hehehe .. BTW, I am going to write to SK-II pertaining to this and hopefully they can do something about it.

Benny said...

Miu is so funny! U.S.A? LOL
Anyway, I went to Pavillion's SKII counter today just to witness - and I got the same treatment! Rude, no eye contact whatsoever!

Miu said...

Bryan: did u write yet? what happen liao?

Benny: lol i got the U.S.A from u.. u coin the term up..first time hearing it!

gosh if i go to SK2 pav.. i might cow-slap them..if they r rude to me..

BRYAN said...

MIU, i did .. and all i can say is their HQ staffs are just as ignorant as the SAs ... so u can go figure where the F they learn it from la ..
THEY NEVER REPLY!

SO LADIES & GENTLEMEN, pls go all out and complain the F out of them .. like seriously !

Alina Grace's Domain said...

Bryan....luckily I wasn't with you because I would've created such a scene that these SAs will never, ever forget.

I think the problem is that these SAs need to be told off there and then and that they can't treat customers like that....

I've always wanted to try this Miracle Water and will just go to Parkson Subang Parade to look-see, look-see....if they give me F#%k face....they're gonna get SHIT from me.... :p

BRYAN said...

my alina dear .. pls go and give them a fucking good one hehehe .. seriously they need a good lesson from you ..
i just couldnt b bothered anymore .. i am using estee lauder and i am happy with it so SKII can kiss my ass goodbye